Our Response to COVID-19

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COVID-19 Update

Waterloo Automotive will remain open as an Essential Business and We Are Here to Help! Need Something? Just Give us a call at 618-937-8092.

Effective March 23rd 2020 Hours are 8:00 am to 5:00 pm.

We will be making some temporary changes to protect you and our team members. In light of recent CDC guidelines, we will ONLY be accepting vehicle drop-offs - ONLY team members will be allowed in the building. We will still be offering complimentary vehicle pick up and drop off at your home or place of business (within 5 miles) and vehicle drop off and pick up at our location. We will not be offering shuttle service, loaners, or any waiting service.

  1. We request all clients fill out an appointment request on our website, send us an email, or call us. We're flexible--as is necessary in times like these.
  2. Use Our website www.waterlooautomotive.com/contact us/, email us at [email protected] or phone us at 618-937-8092 - We prefer if you call us. We are, after all, a relationship business.
  3. If you use an electronic method to schedule, we will contact you to confirm appointment and pick up / drop off arrangement

Waterloo Automotive is taking every preventive measure to ensure the safety of you and your vehicle. Following the CDC guidelines, all of our employees will be following strict measures to ensure the proper handling and sanitizing of your vehicle.

Each and every employee entering and exiting a client’s vehicle will be wearing gloves. Every vehicle will be sanitized at the steering wheel, shifter, controls, and interior and exterior door handles at the completion of service and the vehicle is parked for pick up or delivered back to you. Steering wheel covers, seat covers, and floormats will be removed. Remember, there are NO confirmed cases of the coronavirus in Monroe county, we’re just erring on the side of caution. 

We apologize for the inconveniences, but it's paramount we do our part to help reduce the spread of the virus. Brian, Josh, and Angie will work with you to set up the best possible option for your vehicles service.

Sincerely,
Brian Meyer and the team at Waterloo Automotive.

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