Our Response to COVID-19

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COVID-19 Update

Waterloo Automotive will remain open as an Essential Business and We Are Here to Help! Need Something? Just Give us a call at 618-937-8092.

We Miss You!

We Are Opening Our Doors Back Up!

 

On March 25th we Did Something We Never Imagined We Would Ever Do, And We Closed Our Doors to The Public and Only Offered No Contact Service.

 

Starting May 19th, following CDC and Government Guidelines We Will Open Our Doors Back Up to The Public.

 

We Will Still Offer:

  • No Contact Vehicle Pick Up and Delivery
  • No Contact Drop Off and Pick Up at Our Facility
  • No Contact Loaner Vehicles
  • No Contact Emailed Invoices

 

But If You Would Like to Come Inside and Say “Hi” When You Drop Off or Pick Up Your Vehicle, Our Doors Will Be Open. (Face mask required).

We Will Be Scheduling Pick Up and Drop Off Times to Limit Customers in The Facility.

We Will Be Offering Shuttle Rides Limited to One Customer at A Time and Once an Hour (so we can clean and sanitize our shuttle between rides).

We Will Be Offering Waiter Service Limited To 2 Per Day, One In The Morning and One In The Afternoon (so we can clean the waiting area between clients). Waiter services will take approximately 30 minutes longer due to sanitization of the vehicle.

All Customers Entering the Building Will Be Required to Wear A Mask Per State Guidelines

As always, We Offer No Contact Vehicle Service Options.

In addition We Are Providing Complimentary Ozone Interior Sanitation for Every Vehicle Serviced.

Our Ozone Purifier Machine Kills Bacteria, Viruses, Odors and Mold Spores Inside Your Vehicle and Your Vehicles Ventilation System. This is a $59.00 value provided free of charge.

Each and every employee entering and exiting a client’s vehicle will be wearing gloves. Every vehicle will be sanitized at the steering wheel, shifter, controls, and interior and exterior door handles at the completion of service and the vehicle is parked for pick up or delivered back to you. Steering wheel covers, seat covers, and floormats will be removed, and all vehicles receive a complimentary OZONE service after all services are completed.

We apologize for the inconveniences, but it's paramount we do our part to help reduce the spread of the virus. Brian, Josh, and Angie will work with you to set up the best possible option for your vehicles service.

Sincerely,
Brian Meyer and the team at Waterloo Automotive.

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