To start with I was in automotive repair for over 40 years (recently retired) so finding a repair facility I could trust wasn't going to be easy for me. Problem solved.....Brian, Josh and their team make an uncomfortable situation and basically a grudge purchase more tolerable and the trust I have in their services is well deserved. This was the second vehicle I've had in their facility....it is my daughters car so it's imperative that it is in great condition. The way they handle the process of explaining....problem solving with options.....and repairing is second to none. When we picked my daughters car up Brian spoke directly to her about what to be aware of as she drives her car....very important to me...after all I'm not driving the car...she is. I highly recommend Waterloo Automotive...you may not like what they have to tell you but it's your safety and your cars well being they have in mind. Go there...you will not be sorry.

5 Waterloo Automotive 1/28/2019

Best car folks out there. Fair pricing, personalized service, flexible appointments, reliable. What more can you ask for? They check all the boxes. Highly recommend.

5 Waterloo Automotive 1/25/2019

I my car broke down in Waterloo, since i was just visiting this was the first place i pulled into. I can not give enough stars - they were able to get me a loaner car for the day so i could finish my appts there in Waterloo, and they had my car ready in 24 hours! I wish these guys had a shop in my home town of Wentzville, Mo. Thank you very much for the work you all did, and the kindness. I would absolutely recommend this shop if you are in need of any car repairs they will give you an honest estimate.

Thanks so much for taking the time to post this review. We truly appreciate it! Waterloo Automotive
5 Waterloo Automotive 1/18/2019

Good place. Brian made it a priority to keep me informed of every step in the repair process. Will go back

5 Waterloo Automotive 1/18/2019

I feel that we can trust what they are telling us; that they are being honest about what is wrong with the car and what needs to happen to get it fixed. They have gone above and beyond for me more than once and I really appreciate that.

5 Waterloo Automotive 1/9/2019

I love Waterloo Automotive. It feels like family and family looks out for you. I definitely recommend Brian and his team.

5 Waterloo Automotive 1/6/2019

Happy with the work done. Brian made it a priority to explain each step of the repair process and to keep me informed. Will go back next time I need work done.

5 Waterloo Automotive 1/5/2019

Fast friendly service from the folks at Waterloo automotive. Never Been happier with my auto service provider. Highly recommend to anyone who needs work on your car.

5 Waterloo Automotive 1/5/2019

Work was done in a VERY timely manner as promised and due to the nature of the work being done, they washed my vehicle for me which say a lot. Thank you, Brian and crew!

5 Waterloo Automotive 1/2/2019

The team at Waterloo Automotive are fantastic every time I am in there. Recently had the oil changed. The process was seamless all the way through from scheduling to service. Thanks again for always being friendly and professional.

5 Waterloo Automotive 1/2/2019
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