Waterloo Automotive

This is hands down the best costumer service I have experienced from an automotive place. They take the time to patiently explain and express any issues or concerns going on with your vehicle and go above and beyond to try and troubleshoot!

From the time you call the shop to make an appointment or to ask a question you are treated with respect! Top notch service and maintenance work on top of the best customer service in the business! Take your vehicle to them already!

Courtesy of office staff and technicians you meet who explain in layman's terms future maintenance you may need.

Absolutely the best in Monroe County! Have been going to them for years. Honest, caring, and dog-gone-it nice as can be. My favorite mechanic always goes above and beyond to make sure my car is road worthy. This group is one-of-a-kind!

Super friendly and competitive pricing. Gives out the door pricing so you DON'T end up with a bunch of add on $$$$$. Gives complete explanations and answers all questions. Repairs in a timely manner. Points out small things that need to be taken care of and things to watch out for in the not to distant future that may not need repairs right away. Very professional. Had 2 repairs done so far and will continue to go back.

Friendly and reliable service every time.

Big shout out to Josh and the gang for being so helpful when I was on vacation in Tennessee in the Smokey Mountains. He was willing to help to do what he could by phone and gave me a business I could reach out to where I was for help!! I felt more confident about making it home and felt I had support if I needed it!! You guys are the best!!!

I absolutely recommend Waterloo Automotive 10/10. They go above and beyond for their clients, and are very efficient with their work.