Waterloo Automotive

This place is awesome! These folks have worked on multiple cars of ours and are always incredibly friendly, and most importantly....HONEST. I never feel like I am being pushed into unnecessary repairs or costs. They always take their time and explain everything, and on the rare occasion they can't fix the issue, they make sure to send me to someone who is just as honest as them who can help.

We took my wife's vehicle in because we thought it was due for new tires and possibly brakes. The team did a full check and determined that neither brakes nor tires were needed at this time, while giving us a detailed explanation on each replacement and when it would be best to return for them to check again. Sean was thorough in his explanation on everything and on the upcoming time frames for service. They are honest and trustworthy and we will definitely return to Waterloo Automotive.

They have wonderful customer service. Highly recommend

I have taken my vehicles here for many years and the service is always top of the line. My grandson just got his car back from this shop and it had several difficult problems. It took some time, but they did not give up and corrected all of the problems. These guys are good, and the office people do a great job in helping you and getting you in as soon as possible.

I have been taking my vehicles here for many years and I have always been satisfied with the service. My grandson's car had several difficult problems, and they repaired every one of them.

sean street was very informative and didnt try to sell me something it didnt need I highly recommend him and waterloo automotive

Easy honest shop. Helped me diagnose a front end vibration at an extremely reasonable price. I would recommend them to everyone.

Scheduled a next day appointment for a recommended rear shocks replacement. Short time later Josh called to let me know that they could have the parts that day and have the service complete that day if desired. Even offered a loaner car if needed. That's the type of service and consideration to expect from Waterloo Automotive.

I have taken my vehicle here since approximately 2008. My husband also took his truck to be worked on. This is when my husband said "you can trust these people". Since he was a mechanic himself for many years he knew what he was talking about. My husband passed away in 2013. After he passed away I was thankful I had someone I could trust to work on my vehicle.

I was referred to Waterloo Automotive by people from my church. I was impressed to find Honest answers, quick turnaround time, and Sean and his staff impressed me with the interest in delivering a satisfactory experience. I can recommend them without question, as people you can trust