2021 BBB Torch Award Winner for Ethics

Our Response to COVID-19

Read More
5

Great customer service, very pleasant and friendly!

5

These guys are amazing! Josh and Brian were everything and more! Explained everything in detail. Never pushed anything I didn't need. And was super up front with everything. I totally recommend them to anyone and I'm glad I finally found a mechanic I can trust!

Thanks Michael! It was our pleasure.

- Waterloo Automotive
5

5

Once again Waterloo Automotive came thru. I had a very annoying sound coming from under my truck for a couple weeks that kept getting more often but not constant. Not knowing if it could be a serious issue I went to where I knew I could get help. After a ride along with Candace it revealed itself and witnessed. Long story short it was identified after an inspection and repaired. Thanks to Candace and the service techs diligence my truck is a lot less noisy.

5

We brought one of our vehicles to Waterloo Automotive about 10 years ago and had a good experience so we began bring our other vehicle there as well. Our family now has 4 vehicles and we bring them all there. In addition to being honest, professional, and friendly, they explain things clearly, get the work done in the time they estimate (or sooner), and don't do work if it doesn't need to be done. When we had our truck in yesterday for an oil change, they noticed that the nuts on the hood scoop were loose and retorqued them - just one example of how they go above and beyond.

5

This was the first time using Waterloo automotive, and I have to say they are by far the friendliest staff I have ever dealt with, and they were able to get my truck looked at in a quick manner. They exceeded my expectations when they sent me pictures and info on diagnostics and everything they suggest needed to be done. I will never hesitate to use them again, and I will certainly recommend Waterloo automotive to anyone looking for great local service

Thank you Chris, it was our pleasure.

- Waterloo Automotive
5

Always happy with the work completed at Waterloo Automotive!

5

excellent service, checked history of previous service, to assess needs

5

Great shop with a knowledgeable staff.

5

Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.