5

We been using Waterloo Automotive for years because they are both very friendly and trustworthy. They've never thrown parts at an issue at an attempt to fix the problem. They use stepwise troubleshooting to 1. quickly diagnose the issue and 2. try and save the customer from buying parts/services that we potentially wouldn't need. Communication is also great. They've also been so kind as to help a couple my wife's students with troubleshooting car issues and doing everything they could to give sound advice and help with repairs. Super-awesome people who care about others, and we appreciate it. Thanks Brandon and Josh for helping us. As always, if we have car issues, we'll be back!

THANK YOU!! We definitely appreciate your continued support! It's great to hear that the decisions we make for "how" we do our business are being noticed and felt. It's always our pleasure to help in whatever form that may take. PS - GO Dawgs!!

- Waterloo Automotive
5

Fast and friendly service.

5

Very nice staff that works there. Genuinely seem like they want to help you get your car repaired with the best possible service and everytime Ive left there Ive always felt that way. Their prices have always been lower and their service better than any other place Ive been to.

Thank you for taking the time to share your experience, Andy! We're thrilled to hear that you've consistently enjoyed our superior service and affordable prices. Serving our clients with genuine care is our top priority, and we're delighted that our team has made such a positive impression. It's always a pleasure helping you and your vehicle, and we look forward to providing the same exceptional service during your future visits! Go Racers!!!

- Waterloo Automotive
5

Thank you Christina!! It's always our pleasure to help out!

- Waterloo Automotive
5

Friendly and knowledgeable staff. Great work at reasonable prices!

We appreciate your feedback and are glad to hear that we left a good impression. It’s always our goal to combine friendliness with expertise, especially when it comes to keeping your vehicle in top shape. We’re also pleased that you found our prices reasonable, because who doesn’t love a good deal? Drive safe and let us know if you need anything else!

- Waterloo Automotive
5

Teams there is amazing!

It's fantastic to hear that you had such a positive experience with our team! They really do put a lot of heart into making sure every visit is a good one. We always aim to have an "amazing" crew ready to tackle whatever comes through the door. If you have any more feedback or stories to share, we’d love to hear them!

- Waterloo Automotive
5

I was referred by a friend. I was able to get an appointment for the following day. Everything was explained upfront, costs, expectations, etc. Very thorough and very friendly staff.

It's fantastic to hear that a friend pointed you in our direction! We're glad we could accommodate you so quickly and that our team made everything clear and friendly. After all, clear communication is key—unless you’re talking to your GPS, then all bets are off. We appreciate you taking the time to share your experience with us!

- Waterloo Automotive
5

Good folks, will work with you and give you honest opinions.

We're glad to hear you found our team approachable and honest. It's important to us that our guests feel supported and well-informed, even if that means sharing the occasional hard truth. After all, we want you driving away with more than just a car; we want you to leave with confidence in your choices. If you ever have more questions or just want to chat about cars, feel free to stop by!

- Waterloo Automotive
5

We were referred by our neighbors a few years ago, Sean and Brandon are easy to work with, always get things done on time. They review the report with me and offer recommendations. The location is extremely convenient along with professional service. Thank you

It's fantastic to hear that you’ve had such a great experience with Sean and Brandon! They do have a knack for making things run smoothly, don’t they? We’re glad to know that our convenient location and professional service have made your visits hassle-free. Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We're here whenever you need us!

- Waterloo Automotive
5

Great place to get our vehicles well taken care of.

Thank you Ronald! We appreciate you!

- Waterloo Automotive
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.