Reviews - Waterloo Automotive

Ray Long

9/1/2026

I have been going there for my car service through several different vehicles, they do a great job.

Thank you Ray! We appreciate your continued support and hope for many more happy miles

- Waterloo Automotive

William Tanner

9/1/2026

Thank you Sir! It was a pleasure to visit and get to know you!!

- Waterloo Automotive

Carissa Laughlin

8/22/2026

Thank you!!

- Waterloo Automotive

Sandy

8/19/2026

My go to place for our cars. I have been taking my car there since I bought it in 2020. They always explain everything in detail, even when I send them on a wild goose chase over a noise that I am hearing!

Thank you, Sandy! We value your loyalty and we're glad you trust us with your car. We understand how important clear communication is and we're here to help, even with those mysterious noises. Let us know when we can be of help in the future!

- Waterloo Automotive

Jason Nonn

8/15/2026

I've been taking my family's cars here for a bit. Honest, good work, fair pricing, and good people. That's why I keep coming back.

Thank you Jason! The items you mentioned are the very attributes that our team strives to live each day. Thank you so much for noticing.

- Waterloo Automotive

Mary Ann Kreinberg

7/1/2026

Thank you!! We are happy to be of service anytime!

- Waterloo Automotive

Timothy Grant

6/19/2026

Great staff, decent prices, very knowledgeable

We are very happy to hear that our team did a great job! Thank you for recognizing their work and effort.

- Waterloo Automotive

AJ - Nancy Fleming

5/16/2026

My 2011 Traverse as it ages is standing up well Thanks to Waterloo Automotive. The Alternator that was replaced last fall failed ( GM part, and GM is owned in China where the part probably came from) , and the Waterloo Automotive staff got the replacement completed in record time under warranty. This is no longer an easy swap as it was on my cars back in my younger days. I'm older now and a bit jaded about the evolution of automobiles. It is nice to have a shop to go to with a level of trust.

We're glad to hear that you appreciated the quick turn-around on the alternator and the transparency with which our team handled it. Unfortunately, all parts fail and it's a real pain when it happens this quick which is why we wanted to get you back on the road as fast as possible. Thanks again!!

- Waterloo Automotive

Alyssa Ailey

5/14/2026

I’ve taken my vehicle to many different places and will now be going nowhere else besides Waterloo Automotive! They are always so kind, accommodating and transparent. They truly go above and beyond! Great place and great friendly staff!

Thank you for taking the time to say this. We're grateful that we could help you yesterday. We know the financial squeeze of today's world and it's nice to be able to solve and issue without crazy dollars being needed.

- Waterloo Automotive

Aaron Head

5/13/2026

Recently i have the opportunity to have Waterloo Automotive service my 2018 Jeep Wrangler. The experience exceeded all of my expectations. They did they thorough analysis on my vehicle, texted me the link to view it for myself, Josh (owner) took the time to review it with me and we came up with a maintenance plan that I was comfortable with. They kept me in the loop every step of the way. The repair cost was actual very affordable and lower than what I expected them to be. Brandon & Shawn who are their office sales professionals are very friendly, knowledgeable & accommodating. they assisted me with any questions i might have had. You would be doing yourself & your vehicle a huge favor by giving Waterloo Automotive the opportunity to show what they can do to keep your vehicle safly on the road for as long as you own it.

Thank you for the wonderful review, Aaron! We're thrilled to hear that your experience at Waterloo Automotive exceeded your expectations. It's great to know that you appreciated our thorough analysis, transparent communication, and affordable repair cost.

- Waterloo Automotive

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