Updating my review since it's been a year: I've got nothing to say but great things about this shop. I've been going here for all of my car repairs and needs since I've moved back home. My car is getting up there in miles and years, so naturally she needs more maintenance than before. While it may not always be the best news, everyone here has always been upfront and honest with what my car needs done. I can promise you that they put their customers and their customer's needs first. They're not going to cheat you by trying to sell you something you don't need. They always send me a text with a full diagnostic of everything they've checked and will include pictures. They're fantastic about returning calls and texts and keeping me informed about costs and times from start to finish.
Kate, thank you so much for taking the time to leave a review. It was our pleasure to serve you.
- Waterloo Automotive