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5

I always have a great experience at Waterloo Automotive. The employees are so helpful and explain things so that I can understand them! Will definitely keep giving them my car business!

Wow Mary! Thank you very much for taking your time to do this. It means everything to us and we greatly appreciate it!!

- Waterloo Automotive
5

5

No where else will you find a personal hometown feel mechanic service. Josh and Candace are the best when it comes to getting you for emergencies, explaining auto repair in such a way that you understand whats going on without making you feel "dumb". All costs are broken down nicely and they I would say almost help you budget your repair costs (Candice let me know what repairs were urgent and what repairs we could hold off until later). I can not say enough good things about Waterloo Automotive. I've dealt with many different garages thru my years and they check all the boxes on good business.

THANK YOU!!! I wish we had more or better words to explain how grateful and humble we feel as a result of your kind words. We try really hard each day and it's great to hear that it's noticed. Thank you again!!

- Waterloo Automotive
5

How a business should be ran! Always friendly, honest, and professional! Service is always thorough. If anything is wrong they make it right.

5

So nice to call and actually talk to a real person without listening to a long menu. Was able to discuss the problem with a mechanic and was able to get the work scheduled quickly. Received a call back with diagnostics and price before any actual work was started. We were even told to test it for two weeks and come back for another check up. Fast and courteous service. Would highly recommend Waterloo Automotive.

5

Waterloo Automotive was so kind and helpful with squeezing my vehicle in on their schedule for an oil change. I dropped off my vehicle the night prior to the appointment and by 10 am the next day it was ready! I would recommend this place to anyone.

5

I have used Waterloo Automotive as my go-to auto repair shop for the last 16 years. They always do excellent work at a fair price.

Thank you very much Chris! We appreciate you for taking the time to leave this review. It truly means the world to us!!

- Waterloo Automotive
5

Always straight forward and honest with me. Thank you

Thank you Margaret. It is our pleasure to help! Appreciate your kind words very much!!!

- Waterloo Automotive
5

I love the customer service at Waterloo Automotive! They know how to make you feel welcome. New tires installed as promised and they even gave me a loaner car. I will definitely be back!

All we can say is, wow and THANK YOU! You are too kind but we're glad you chose us.

- Waterloo Automotive
5

Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.