10/03/22 - Was on a trip to Tulsa in September and my fuel pump went out on me. Got towed to a local shop for replacement. On the way home noticed that the check engine light came on. When I got home I called Josh and he got me in right away. Turns out the Oklahoma repair shop bent the prongs on the sensor when putting the gas tank back in. Candace worked with the other repair shop's warranty company to get everything covered. She went above and beyond! Josh's entire team at Waterloo Automotive is top notch! 06/03/22 - Believe it or not, you can't just change your own battery now. Requires reprogramming the computer using a special tool (according to battery manufacturer). Called Josh and made an appointment, he was able to get me in within a week. I was in and out in about 30 minutes. Great group and great customer service. Thanks Josh! 04/08/22 - Did you know they do tires too? I've actually had Brian and his team do 4 sets of tires on my trucks and my wife's SUV. And they don't just carry a handful of select tires either. They can get probably anything. I just had them put on a set of Nitto Terra Grapplers on my 2015 F150. Brian's price was competitive and, as always, the service was great. I called and he was able to get the tires and install them just two days later before I went on a road trip. Nothing better than a new set of tires! Thanks to everyone at Waterloo Automotive for another great service experience!
Thanks for the kind words Bob. Your truck team is always here to help!!
- Waterloo Automotive