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5

Excellent service at a good cost. They identified and fixed a problem on my car that the dealership was twice unable to determine what was the problem.

We are delighted to hear that you had an excellent experience with us, Mike! It's always rewarding to solve a problem that others couldn't pinpoint. We aim to provide top-notch service at a fair price and are thrilled to have exceeded your expectations. We look forward to serving you again in the future!

- Waterloo Automotive
5

Great business. Always reliable and professional. Whether routine maintenance or mechanical issue, totally trust the care of my car to them. Really glad I found them and gave them a try many years ago. Friendly and pleasant folk too!

5

I was really happy with the service that they did and how professional I was dealt with. It was a great place and I would recommend it to anyone. The staff is friendly and knowledgeable. Great folks to deal with

5

5

I moved out of the area just over a year ago and tried to find a new, reputable shop - and failed. It's a two hour drive from where I live now, but it is so worth it to come back here. A local shop in my new area told me I needed a specific type of repair. I had a big hunch that I didn't. I took my car back to Waterloo Automotive for some routine maitenance, and wouldn't you believe it? That repair the other shop said I "needed" did not exist. I 10000% support this shop. They are very honest and up front; they won't make up fake repairs to get money out of you. I will be coming back here for as long as I can.

Thank you Kate!! It was great to see you again and catch up. We're sorry that you've not been able to find a shop closer to where you live now, but we are always happy to help out. So nice to hear that you can see / feel exactly what we try to live out every day.

- Waterloo Automotive
5

Never a second thought about calling Waterloo Automotive when I need my car serviced. They are very professional and easy to work with.

Thank you Karen for trusting us with your car! We are thrilled to hear that you had a positive experience with us. Providing professional and easy service is what we strive for. We look forward to serving you again in the future!

- Waterloo Automotive
5

I have been going to Waterloo Automotive for years. Highly recommend! Honest, straight forward and very professional. I am advised if anything is coming up for regular maintenance so there are no surprises the next time. Extremely accommodating.

Mary, thank you for the 5-star review! We're thrilled to hear kind words and appreciate your recommendation. Providing honest and professional service is our top priority, along with keeping you informed about any upcoming maintenance needs. We're always here to accommodate you!

- Waterloo Automotive
5

Had three codes pop up on my jeep and after checking a few places decided to give Waterloo Auto a call based on the reviews. Talked to Brandon and made an appt and dropped the car off early. Within a few hours I received a call stating they’d got to it early and could have it back to me the next day. Brandon kept me updated and informed explained everything. I would suggest you give them a call if a problem arises

Thank you for sharing your experience. We appreciate the opportunity you gave us and are glad to hear that we lived up to the challenge. Thanks again!

- Waterloo Automotive
5

5

Always quick and professional. Great people.

Thank you Heather! Those are two of the attributes that we always strive to maintain. Thanks for noticing and choosing us!!

- Waterloo Automotive
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