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Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

Incredibly friendly, honest, and always goes above and beyond. They have worked on multiple cars of mine and I will continue to recommend this place to anyone with automotive needs.

Thank you, for the amazing review! We are thrilled to hear that you have had multiple great experiences with us. Our top priority is always honesty and providing exceptional service. It's great to know that you feel valued and well-informed throughout the repair process. We appreciate your continued trust and look forward to serving you again!

- Waterloo Automotive
5

We took my wife's vehicle in because we thought it was due for new tires and possibly brakes. The team did a full check and determined that neither brakes nor tires were needed at this time, while giving us a detailed explanation on each replacement and when it would be best to return for them to check again. Sean was thorough in his explanation on everything and on the upcoming time frames for service. They are honest and trustworthy and we will definitely return to Waterloo Automotive.

Dear Chris, thank you for choosing Waterloo Automotive! We are glad to hear about your positive experience with us. Our team takes pride in providing honest and thorough service. Remember, we are here whenever you need us. Safe travels!

- Waterloo Automotive
5

They have wonderful customer service. Highly recommend

5

I have taken my vehicles here for many years and the service is always top of the line. My grandson just got his car back from this shop and it had several difficult problems. It took some time, but they did not give up and corrected all of the problems. These guys are good, and the office people do a great job in helping you and getting you in as soon as possible.

Thank you for your loyalty and kind words, Tom! We're glad to have been able to help your grandson with his car. It's our commitment to provide top-notch service and ensure all issues are resolved. We appreciate your recognition of our team's efforts. If there's anything else we can do for you or your family, please don't hesitate to reach out.

- Waterloo Automotive
5

I have been taking my vehicles here for many years and I have always been satisfied with the service. My grandson's car had several difficult problems, and they repaired every one of them.

5

sean street was very informative and didnt try to sell me something it didnt need I highly recommend him and waterloo automotive

Thank you, Jamie, for the glowing 5-star review! We're thrilled to hear that Sean provided a transparent and informative experience at Waterloo Automotive. We appreciate the recommendation and look forward to serving you again in the future!

- Waterloo Automotive
5

Easy honest shop. Helped me diagnose a front end vibration at an extremely reasonable price. I would recommend them to everyone.

Doug, You just hit the nail on the head for what we strive to be. Thanks for giving us the opportunity and we're happy that we made your ride smoother.

- Waterloo Automotive
5

Scheduled a next day appointment for a recommended rear shocks replacement. Short time later Josh called to let me know that they could have the parts that day and have the service complete that day if desired. Even offered a loaner car if needed. That's the type of service and consideration to expect from Waterloo Automotive.

Thank you Austin for being part of the Waterloo family! We understand your time is valuable, and we strive to go the extra mile to accommodate our customers' needs. We're thrilled to hear about your positive experience our team, and we look forward to providing exceptional service again in the future.

- Waterloo Automotive
5

I have taken my vehicle here since approximately 2008. My husband also took his truck to be worked on. This is when my husband said "you can trust these people". Since he was a mechanic himself for many years he knew what he was talking about. My husband passed away in 2013. After he passed away I was thankful I had someone I could trust to work on my vehicle.

Thank you, Judy, for entrusting us with your vehicle all these years. We're grateful for the trust your family has placed in us too. It's heartening to know we've been able to provide you with peace of mind amidst challenging times. We appreciate your continued support and look forward to serving you in the future!

- Waterloo Automotive
5

I was referred to Waterloo Automotive by people from my church. I was impressed to find Honest answers, quick turnaround time, and Sean and his staff impressed me with the interest in delivering a satisfactory experience. I can recommend them without question, as people you can trust

THANK YOU! We are very glad that we were able to help you out. It's great to know that our work and commitment to integrity are noticed.

- Waterloo Automotive
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