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5

Very Friendly and intelligent. Seems to genuinely care about clients. Would highly recommend.

5

Brian and Josh are always so helpful. yesterday when leaving for work, found I had a nail in my tire. Got the spare put on and went to drop my baby off and to work. on my lunch break, I called a different shop and they couldn't get me in. so I called Waterloo Automotive. they were so helpful. I explained the situation and how I wasnt comfortable to continue driving on a spare with my baby in the car. they came to my job (local), switched out my car with a loaner car, fixed it, and brought it back. they seriously made my horrible day into a great day. we are so thankful for them and will always recommend them

Thanks Jackie! We're glad things worked out. It was our pleasure.

- Waterloo Automotive
5

Brian and Josh are always so helpful. yesterday when leaving for work, found I had a nail in my tire. Got the spare put on and went to drop my baby off and to work. on my lunch break, I called a different shop and they couldn't get me in. so I called Waterloo Automotive. they were so helpful. I explained the situation and how I wasnt comfortable to continue driving on a spare with my baby in the car. they came to my job (local), switched out my car with a loaner car, fixed it, and brought it back. they seriously made my horrible day into a great day. we are so thankful for them and will always recommend them

Thanks Jackie! We're glad things worked out. It was our pleasure.

- Waterloo Automotive
5

Brian and Josh are always so helpful. yesterday when leaving for work, found I had a nail in my tire. Got the spare put on and went to drop my baby off and to work. on my lunch break, I called a different shop and they couldn't get me in. so I called Waterloo Automotive. they were so helpful. I explained the situation and how I wasnt comfortable to continue driving on a spare with my baby in the car. they came to my job (local), switched out my car with a loaner car, fixed it, and brought it back. they seriously made my horrible day into a great day. we are so thankful for them and will always recommend them!

5

5

A little background is necessary. For years, I had all my vehicle maintenance and repair done by a shop here in Waterloo. I stayed with them because options were limited, Then, after my "regular" shop caused several catastrophic issues that resulted in the loss of an engine, plus countless other half-a** repairs, I decided to try Waterloo Automotive. My first response was "Why did I wait so long to take my vehicles here? After meeting with Josh, Brian, Candace and Angie, I can honestly say I've never met a nicer, well-informed and capable team of automotive specialists. And the Customer Service is incredible! My old shop required me to drop off my vehicle and walk home. Then walk back when they said my vehicle was ready. Not the case at Waterloo Automotive! Not only did they offer shuttle service to and from my home to their shop, but I also received frequent updates via text messages to my phone. No surprises, other than the excellent work and care they gave me and my vehicle. I'm convinced ... ALL of my future business for car maintenance and repair will be done exclusively by Waterloo Automotive! Great job everybody! And Thank You!

5

Professional and friendly. Were able to work me in on short notice to fix a minor emergency for me. Very helpful with transportation to/from the facility to my home.

Thanks Al!

- Waterloo Automotive
5

Very friendly, knowledgeable and trustworthy. Brian and Josh as well as the entire team of workers do a great job! Definitely recommend!

5

5

Kate, thank you so much for taking the time to leave a review. It was our pleasure to serve you.

- Waterloo Automotive
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