5

The guys in the office do a great job communicating with their techs as to what I need done. They are always helpful and pleasant to work with. I am just sorry that I hadn't gone to them earlier. It is SO nice have a company in our town that does such a great job. Thank you!

Wow Karen, you are too kind to us. We have a simple philosophy of trying our best to be a good neighbor. It's our goal to always be worthy of comments such as yours. Thank you for taking the time to tell others about your experience. It means the world to us.

- Waterloo Automotive
5

5

Waterloo Automotive is top of the line repairs. Always fair and timely. I can't say enough about how great they have treated our family.

That's a two way street because your family treats us the same way. We appreciate all of you very much and are always glad to help!

- Waterloo Automotive
5

Always friendly, courteous, and have my vehicle done when they say they will. They communicate well which is important to me!

Thank you very much for your kind words. It's nice to hear that our work is noticed and appreciated.

- Waterloo Automotive
5

5

It's not every day that you can say that your car repair shop is honest and trustworthy. Today is that day. You'll never find a better group of people that Josh and his crew. I've been going to Waterloo Automotive for about 15+ years with all of our car needs. Today's was a wheel bearing that was going out on my truck. I noticed it on my way into work, took a turn and dropped it off at the shop. Josh and the guys got it in within a day, all fixed up and back to work. Thanks guys!

To say that we are humbled by your words is an understatement. We appreciate you very much! It's our goal to always be worthy of the faith and trust that guest like you place in us. Thanks again!!!

- Waterloo Automotive
5

As usual, my experience with Waterloo Automotive was a good one. They are efficient, thorough, and friendly. For me, they epitomize the small town experience most of us look for when hoping to find a local mechanic shop we can trust for our car maintenance needs.

Wow, thank you for taking the time to leave us such a nice review. The small town feel is something we strive for and it's very rewarding to know that you noticed. It was great to visit with you today. Thanks again!!

- Waterloo Automotive
5

I not only love the convience of the location of the shop, but ALL of the guys that work there are SUPER helpful. Have delt with Brandon the most. Really appreciate the updated email letting me know what they checked out on the vehicle, but what is an urgent repair needed and what is not urgent. I trust their opinion. I have never felt forced into a repair. Love that they also send pictures of anything that needs repair, such as a blemish on a tire that could potentially be a problem in the future. They bring it to your attention, but let you make the decision on when the repair is to be done.

Thank you Sandy! You hit the nail on the head for what we strive to be. Thanks again for giving your time to say these things. PS - We'll make sure Brandon sees this too.

- Waterloo Automotive
5

Every one at waterloo automotive are awesome, they treat you like family. I had an oil leak in my engine and they not only hosed down the undercarrage of the car, it looked like they washed my whole car. And they told me the sender was included in the other part that they put on so it would be cheaper but when they got the part it was two separate parts and so more expensive, so they wound up gifting me the price of the sender. They are the best, and I wouldn't take my car to any one else.

Kim, Thank you so very much for taking the time to write these words. We try very hard everyday and it's nice to know that it's noticed and appreciated. Thanks again!

- Waterloo Automotive
5

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