5

Friendly, honest, works with me on scheduling appointments that work. I can stop in with questions or concerns anytime. Wouldn't go anywhere else.

5

I came in with a last minute problem before leaving on a trip and they jumped on the issue/problem and worked me in that day so I could keep my scheduled departure the net morning. Thanks Brian and Staff

5

Brian & Josh treat us like family, and always go above and beyond. The first people you meet determine your satisfaction with a business, and Waterloo Automotive have the right people in that office. The service work done is always exceptional as well and they go the extra mile to ensure our vehicles are safe.

5

First time I took my car in...could not ask for better service.

5

Better than exceptional service. Brian communicated every step of the process and even explained afterwards. Even when they recommend a repair, they make decisions on necessity after inspecting. It shows true integrity. It may be a business, but it's not all about profit margins. They are just good people.

5

They did a great job on my Ford Transit. I am grateful for their service

5

Dependable 100 percent of the time!

5

The shop is very detail-oriented and excellent customer service. I was well taken care of

5

Great job at Waterloo Automotive! Quick service at reasonable rates with a friendly, family oriented atmosphere. The people are great! Highly recommend this place for anyone looking for a better car maintenance shop you can trust! Check them out!

5

I a super impressed by the team at Waterloo Automotive. This place has the absolute nicest and most knowledgeable people there to serve. The work is quality, the price is fair, and the shop is clean. They clearly communicate expectations, concerns, and estimated costs before, during, and after the work is complete. I just can't say enough about this team. Awesome, awesome, awesome place, whatever your automotive needs! :)

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