Waterloo Automotive

As a person who keeps cars a long time, it’s imperative that I find a local shop that I trust. I 100% trust Waterloo Automotive to be honest, to be thorough, to be efficient, to give me a fair price on labor and parts, to explain things in ways I can understand without being condescending, and to be friendly and kind. I won’t take my car anywhere else.

I thought I had brake issues, they carefully diagnosed the issues and determined that the brakes were fine and that the problem was likely a warranted drive train issue. I can always trust a thorough evaluation and no unnecessary charges!

What can I say that hasn't been said. As always, a great job by Josh, Sean, Austin and the entire staff at the best vehicle repair facility in Monroe County.

Josh and his staff continue to be the best in Monroe County.

Friendly and knowledgeable. They don’t try to upsell me on stuff I don’t need. Good value for money.

They were very friendly to me and were very good checking my truck, Told me the problems and the cost before they started. Good place to make friends with, makes you feel they welcome.

we love Waterloo Automotive

Very polite and helpful front office staff. You most likely will need an appointment but they are very timely. High tech diagnostic tests as well.

Recently got my cars heater fixed here. The employees who work here were exceptional. They were honest with me about pricing from the start and very thorough in their inspections of the car and gave very detailed feedback on all issues. They are completely fair and trustworthy in their work quality and pricing. I got quoted to fix the same problem at suntrup ford in Waterloo and they wanted 3x more than what Waterloo automotive charged me. They also fixed it way faster than I thought they would and got my car right back to me. They made a customer for life, I’ll never take my cars anywhere else.