5

Very informative throughout the servicing of my vehicle. Very satisfied with work performed and it was completed ahead of schedule.

5

I recently took my vehicle to Waterloo Automotive for a four wheel alignment. I was impressed by their professionalism. They actually made the adjustments tp the suspension, as evidenced by the tool marks. I will return for automotive work and recommend them to others.

5

Waterloo Automotive cares and it shows in the quality of their work. Best place I have found in the Waterloo area to have my vehicles serviced.

5

Waterloo Automotive has great technical abilities and efficient operations to get you in and out quickly. The best part of Waterloo Automotive is their people!!

Wow Brian. Thank you so much!!!!

- Waterloo Automotive
5

They fit me in their schedule within 10 minutes. Very satisfied with their work and very friendly.

5

Always happy with the work completed at Waterloo Automotive! Another fix completed at Waterloo Automotive. Happy with their work.

5

In times when you don't know whose opinions to trust concerning repairs or replacement of parts or equipment, I can honestly state that Waterloo Automotive has always been trustworthy and reliable and you can bank on what they propose is necessary to get your car back on the road. If for any reason you are not satisfied with their work, they will find a way to make it right. Waterloo Automotive ranks high on my list of Servicers whom I can trust to do the work right the first time and every time. Every town needs a Service Team like the one we have here in Waterloo Automotive.

5

Great service! SUPER friendly people. Was super impressed with their communication. Would highly recommend them. It's so nice to get such good customer service. You can tell they work hard on that.

5

This was my first time here and will not be my last. Every single employee was so friendly and knowledgeable. The best customer service I have experienced in a long time!

5

10/03/22 - Was on a trip to Tulsa in September and my fuel pump went out on me. Got towed to a local shop for replacement. On the way home noticed that the check engine light came on. When I got home I called Josh and he got me in right away. Turns out the Oklahoma repair shop bent the prongs on the sensor when putting the gas tank back in. Candace worked with the other repair shop's warranty company to get everything covered. She went above and beyond! Josh's entire team at Waterloo Automotive is top notch! 06/03/22 - Believe it or not, you can't just change your own battery now. Requires reprogramming the computer using a special tool (according to battery manufacturer). Called Josh and made an appointment, he was able to get me in within a week. I was in and out in about 30 minutes. Great group and great customer service. Thanks Josh! 04/08/22 - Did you know they do tires too? I've actually had Brian and his team do 4 sets of tires on my trucks and my wife's SUV. And they don't just carry a handful of select tires either. They can get probably anything. I just had them put on a set of Nitto Terra Grapplers on my 2015 F150. Brian's price was competitive and, as always, the service was great. I called and he was able to get the tires and install them just two days later before I went on a road trip. Nothing better than a new set of tires! Thanks to everyone at Waterloo Automotive for another great service experience!

Thanks for the kind words Bob. Your truck team is always here to help!!

- Waterloo Automotive
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