Just finished up another great trip to Waterloo Auto! Brian and his team knocked it out of the park again. A ride from Angie , excellent customer service from Josh, under budget, and completed on time. What more could you ask for ?
Cannot say enough about how much we appreciate the service by Waterloo Automotive. Every time our experience has been a good one. Your flexibility in getting the work done is just amazing. This last occurrence was an unexpected one, you got the car taken care of, delivered it to our home and made what could have been a major headache into nothing much at all! Love the team here!
Always exceptional service and Brian & Josh treat us like family.
Friendly, honest, works with me on scheduling appointments that work. I can stop in with questions or concerns anytime. Wouldn't go anywhere else.
I came in with a last minute problem before leaving on a trip and they jumped on the issue/problem and worked me in that day so I could keep my scheduled departure the net morning. Thanks Brian and Staff
Brian & Josh treat us like family, and always go above and beyond. The first people you meet determine your satisfaction with a business, and Waterloo Automotive have the right people in that office. The service work done is always exceptional as well and they go the extra mile to ensure our vehicles are safe.
First time I took my car in...could not ask for better service.
Better than exceptional service. Brian communicated every step of the process and even explained afterwards. Even when they recommend a repair, they make decisions on necessity after inspecting. It shows true integrity. It may be a business, but it's not all about profit margins. They are just good people.
They did a great job on my Ford Transit. I am grateful for their service