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5

We love Waterloo Automotive. They communicate with us every step of the way. They give us a clearly broken down quote before they ever start the work. They help us prioritize what needs to be completed first according to our budget. They've even sent someone to our door to pick us up and provided loaner cars to drive. I want my children in a safe vehicle and they always deliver. The employees always have a joke ready to tell my kids and provide a safe space in the office for them to wait if needed.

5

5

I never have had an issue with These folks. My vehicle went in for a complete fluids change and it was done cleanly and professionally. Josh explained every process thoroughly and the truck was ready in a very timely manner. They also provided me a loaner vehicle while mine was in for service - a very convenient option since I still needed to go to work. I have been doing business with Waterloo for 15+ years and wouldn't think of taking my vehicle anywhere else.

5

Great customer service and they take great care of my car.

5

Real example of friendly hometown service at Waterloo Automotive. Genuine people who are looking out for your best interest & great service! Highly recommend!

5

Friendly, thorough and quick repair.

5

Are service with Waterloo Automotive is always first Class, taking care of problems before they happen.

5

We use Waterloo automotive for all our repairs on our vehicles for our business! They are amazing and not only take great care of our vehicles but they have great customer service! They make vehicle maintenance of our 6 company cars a breeze!

5

Need it fixed? You can go to "Mikey the Mower Manic Mechanic" for the $9.95 special and get what you pay for, or see Brian, Josh or Angie and the Techs to really "get what you pay for". They know their stuff and guarantee to get it right. I've never had a bad experience at Waterloo Automotive. Great service again as always.👍👍

5

Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.