Waterloo Automotive

The night before a week long family trip my daughter’s car died and wouldn’t start. I had the car towed to Waterloo Automotive and they took care of it while we were on vacation, even taking time to text and email me updates on services and charges. I trust them fully with anything large or small when it comes to vehicle maintenance or repairs! It ended up just being a bad battery, but they checked the whole starting system over to make sure her car was tip top! I appreciate that level of service and commitment to customers!! That’s why all of our vehicles go to Waterloo Automotive!

Brought car in to have ignition tumbler changed out. Figured it would 2 or 3 days. Wanted to keep same key code so key would still work in door. In at 8 and done by 3. All perfect. Would definitely recommend.

Excellent job replacing our son’s transmission. Fast and friendly service. Very personal and makes customers feel like family!! They called with any issues and kept us informed throughout the whole process. Highly recommended.

Thank you for getting my Lincoln in and determining the problem. I appreciate the professionalism of your office staff.

We had a wonderful experience! They were professional and prompt for our vehicle. Communication was excellent too.

Fair price good work. Communicates and easy to work with on repairs and general maintenance

Excellent service, they just do everything right!

This is such a wonderful shop to work with! I used them for general maintenance and I keep coming back for any issues I’m having. They are great communicators and are very willing to work with your schedule.