5

I am very impressed with all of the gentlemen at Waterloo Automotive when I recently took my car to them. I had a very good experience from start to finish. They were able to get me in very quick and they kept me informed. There were a few guys who wouldn’t give up until they found the cause. I ended up having to take it to the dealer bc it was a computer programming situation that only Nissan could fix. However they worked very hard all day and were very fair with pricing of the diagnostic testing. I totally recommend them !!!

Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience at Waterloo Automotive. Even though we couldn't solve the issue directly, we are glad that you appreciated our efforts and fair pricing. Your recommendation means the world to us. We hope to see you again in the future!

- Waterloo Automotive
5

I can always trust Waterloo Automotive to service my vehicle with quality and care,the best!

Thank you sir!!! It means everything to us that you can feel these traits. That is exactly what we strive to be.

- Waterloo Automotive
5

THE WHOLE TEAM at Waterloo Automotive are phenomenal. Owner - Janitor. Whatever the situation..they have you covered. Big THANK YOU, to Roller!!! Who K.O. a huge project in 1 day! O.G quote was 2 and a possible. Thank you Waterloo Automotive & THANK YOU, ROLLER!!

Wow, Aaron (aka - Patsy), it sounds like Roller is the MVP of the automotive world! We can't help but feel a little envious of Roller’s skills—one day for a huge project? That’s impressive! We're glad the whole team could make your experience so phenomenal. Just remember, if you ever need anything else done, we’re here and ready to jump in, roller skates not required. Enjoy the ride!

- Waterloo Automotive
5

Courteous and professional

We appreciate your recognition of our courteous and professional service. It's always our goal to make your experience enjoyable and hassle-free. We're glad to know we hit the mark! If there's anything else we can assist you with, feel free to reach out. Enjoy the ride!

- Waterloo Automotive
5

I had an ongoing issue with my car and was difficult to find source of problem. Josh and his excellent crew continued to find the source and they did. As a loyal customer I highly recommend Waterloo Automotive. Very friendly and courteous.

It's fantastic to hear about your experience with us! We know that car troubles can feel like a game of hide and seek, and we're glad that Josh and the team managed to track down that pesky issue. Loyalty is the fuel that keeps us running, so it means a lot to have you on board. We'll keep our friendly standards high and the courtesy levels even higher. We appreciate you spreading the word about Waterloo Automotive!

- Waterloo Automotive
5

Always make me feel comfortable with my questions and concerns , never feel like they dont have time. Never left there not feeling that i didnt get the best service and that my car is the best it can be !

Wow, we are humbled Myra. We are very glad you can see our attention to detail and service. Thank you!!

- Waterloo Automotive
5

Waterloo Automotive is the best!! They take good care of me! Twice now within the last year I have had to suddenly pull in (the first time for a check engine light suddenly going on). And, Yesterday I had just gotten into town when my car suddenly stalled. I was able to pull over and restart it and I drove directly to Waterloo automotive. They had some answers for me early this morning and helped me figure out what to do next! Thanks Waterloo Automotive for being so convenient, courteous and helpful!!

Dear Cindy, thank you for your kind words! We are glad that you had a positive experience with us. Providing convenient and helpful service to our customers is our top priority. We appreciate your continued trust in Waterloo Automotive and look forward to serving you in the future!

- Waterloo Automotive
5

Have been a loyal customer. Don't feel pressured into anything. Everything is explained. They will take a ride with you to try to hear 'that noise' that I hear!

We're thrilled to hear your positive experiences with our service. Providing transparent explanations and taking the time to understand and address your concerns are always priorities for us. We're happy to hear that these aspects of our service have made a difference for you. Thank you for your ongoing support!

- Waterloo Automotive
5

Excellent service at a good cost. They identified and fixed a problem on my car that the dealership was twice unable to determine what was the problem.

We are delighted to hear that you had an excellent experience with us, Mike! It's always rewarding to solve a problem that others couldn't pinpoint. We aim to provide top-notch service at a fair price and are thrilled to have exceeded your expectations. We look forward to serving you again in the future!

- Waterloo Automotive
5

I found Waterloo Automotive when we moved to Waterloo and I was looking for a family owned shop that I could trust. I gave them a shot over ten years ago and have been a loyal customer ever since. It has gotten to the point now where I call and make an appointment and just tell Josh to do whatever needs done and I’ll pick my vehicle up! They never push unnecessary services and have very fair pricing! It’s a bonus that they all know me and my family by name!!

Thank you for your trust in our team and for your loyalty. We take great pride in delivering exceptional service, fair pricing, and building personal connections with our customers. We look forward to ensuring your continued satisfaction for years to come!

- Waterloo Automotive
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