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5

Educated. Experienced. Top quality. Hands down best customer service that I have ever experienced as a consumer. Recommend 10/10.

5

Most recently Waterloo Automotive replaced the back brakes on our 2017 Explorer. We have used them for previous maintenance needs and have always been met with professional, honest, and timely repairs. Josh and Brian always make sure that we are satisfied with the work that has been done. It is good to know that we have such a good repair shop right down the road for any “weird noises” that pop up!

5

Very professional, polite, knowledgeable, on time, fairly priced, they stand behind their work and don't forget FREE coffee. Great job guys as always. 👍👍

5

This is a great shop. The advisors are very friendly and knowledgeable, the work is professionally done and finished when promised, and the prices are fair. I don't give many testimonials, but these people deserve it.

5

We have trusted Waterloo Automotive with our car maintenance/repair needs for years. Brian, Josh, and the entire staff/service department are professional, friendly, and patient. They very willingly and thoroughly explain what services are being performed or need to be performed on our vehicles. It is a good feeling to know that if I ever I have any kind of question or concern that they are there to be of assistance.

5

Honest and do the work correct, very friendly

5

Always a delight. Never a hassle.

5

5

5

I recently had my vehicle at Waterloo Automotive. I thought my headlight was out but the housing of the headlight was damp with condensation causing the light to not work. It was going to be A LOT of money to replace the housing. They worked at it all day drying it out and cleaning it up to save me all that money. They didn’t have to go the extra steps to save me money but they did. This is the MOST honest auto repair shop I have ever seen. Their employees reflect how the owners treat them. Every single one of them are very genuine. When you leave there even though you just spent money for repairs it makes you want to go out and do something nice for someone. Their good vibes are contagious. Thank you Waterloo Automotive for all you do.

Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.