Waterloo Automotive

I took my Equinox to Waterloo Automotive this week for a problem I was having with it veering off to the left when applying brakes at high speeds. It also had a vibration at lower speeds. They were able to get me in sooner than another shop I called. I was very impressed with the way they contacted me after the tech checked the car out and the recommendations needed to get me back on the road safely. Very professional. I will definitely be returning to their shop should I need help again. Thank You!

I always have a great experience at Waterloo Automotive. The employees are so helpful and explain things so that I can understand them! Will definitely keep giving them my car business!

No where else will you find a personal hometown feel mechanic service. Josh and Candace are the best when it comes to getting you for emergencies, explaining auto repair in such a way that you understand whats going on without making you feel "dumb". All costs are broken down nicely and they I would say almost help you budget your repair costs (Candice let me know what repairs were urgent and what repairs we could hold off until later). I can not say enough good things about Waterloo Automotive. I've dealt with many different garages thru my years and they check all the boxes on good business.

How a business should be ran! Always friendly, honest, and professional! Service is always thorough. If anything is wrong they make it right.

So nice to call and actually talk to a real person without listening to a long menu. Was able to discuss the problem with a mechanic and was able to get the work scheduled quickly. Received a call back with diagnostics and price before any actual work was started. We were even told to test it for two weeks and come back for another check up. Fast and courteous service. Would highly recommend Waterloo Automotive.

Waterloo Automotive was so kind and helpful with squeezing my vehicle in on their schedule for an oil change. I dropped off my vehicle the night prior to the appointment and by 10 am the next day it was ready! I would recommend this place to anyone.

I have used Waterloo Automotive as my go-to auto repair shop for the last 16 years. They always do excellent work at a fair price.

Always straight forward and honest with me. Thank you

I love the customer service at Waterloo Automotive! They know how to make you feel welcome. New tires installed as promised and they even gave me a loaner car. I will definitely be back!