5

I have a 2003 Olds Alero that had an electrical issue and wouldn't start. This was the end of last year. Part was replaced and everything was good. Last week problem resurfaced and Waterloo Automotive checked it out and had determined the part that was replaced was faulty. They took care of it with no questions asked. They are very organized and run their business in a very professional manner.

Thank you Roger. We appreciate you and the time you gave to say these nice words. It's always humbling. Thanks again!!

- Waterloo Automotive
5

Very organized and very professional.

Thank you Roger!!! We appreciate you!

- Waterloo Automotive
5

Waterloo Automotive was a great experience. I was met with an awesome, professional, knowledgeable staff that went above and beyond what I ever expected and have ever experienced with an automotive shop. They have my business for life.

Thank you Corey! We appreciate you giving us the opportunity to help.

- Waterloo Automotive
5

I took my Equinox to Waterloo Automotive this week for a problem I was having with it veering off to the left when applying brakes at high speeds. It also had a vibration at lower speeds. They were able to get me in sooner than another shop I called. I was very impressed with the way they contacted me after the tech checked the car out and the recommendations needed to get me back on the road safely. Very professional. I will definitely be returning to their shop should I need help again. Thank You!

5

I always have a great experience at Waterloo Automotive. The employees are so helpful and explain things so that I can understand them! Will definitely keep giving them my car business!

Wow Mary! Thank you very much for taking your time to do this. It means everything to us and we greatly appreciate it!!

- Waterloo Automotive
5

5

No where else will you find a personal hometown feel mechanic service. Josh and Candace are the best when it comes to getting you for emergencies, explaining auto repair in such a way that you understand whats going on without making you feel "dumb". All costs are broken down nicely and they I would say almost help you budget your repair costs (Candice let me know what repairs were urgent and what repairs we could hold off until later). I can not say enough good things about Waterloo Automotive. I've dealt with many different garages thru my years and they check all the boxes on good business.

THANK YOU!!! I wish we had more or better words to explain how grateful and humble we feel as a result of your kind words. We try really hard each day and it's great to hear that it's noticed. Thank you again!!

- Waterloo Automotive
5

How a business should be ran! Always friendly, honest, and professional! Service is always thorough. If anything is wrong they make it right.

5

So nice to call and actually talk to a real person without listening to a long menu. Was able to discuss the problem with a mechanic and was able to get the work scheduled quickly. Received a call back with diagnostics and price before any actual work was started. We were even told to test it for two weeks and come back for another check up. Fast and courteous service. Would highly recommend Waterloo Automotive.

5

Waterloo Automotive was so kind and helpful with squeezing my vehicle in on their schedule for an oil change. I dropped off my vehicle the night prior to the appointment and by 10 am the next day it was ready! I would recommend this place to anyone.

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