5

Waterloo Automotive helped us out quickly and professionally, again. They are the best!

We're delighted to hear that you had another great experience with us at Waterloo Automotive. Quick and professional service is what we aim for, so it's fantastic to know we've hit the mark again. If we're the best in your book, we're just going to have to keep raising the bar! Thanks for choosing us to keep your wheels turning smoothly.

- Waterloo Automotive
5

Excellent customer service and honest work done without the up-sale pressure. I switched from Dobbs to here and glad I did. Technicians are very knowledgeable and experienced.

THANK YOU! Providing top notch service, with honesty and transparency are what we're all about. Glad to hear that you noticed it and here's to many more happy miles together!!

- Waterloo Automotive
5

These guys are great! They will chat you up while you wait for your vehicle or just let you sit and read! They do t mess around so your vehicle is ready as quickly as possible and they are always fair and honest with us! We’re loyal customers!

We appreciate the high praise! It sounds like we’ve struck the perfect balance between being your chatty friends and the efficient pit crew of car care. We're glad to hear you trust us to keep your vehicle in great shape while also having a good time while you wait. Loyalty is the name of the game, and it seems like we’ve got a winning partnership going! Here’s to many more friendly chats and efficient services ahead!

- Waterloo Automotive
5

5

These guys have saved me more times than I can count! They are honest (which is rare these days), hard working, efficient, and genuinely good people. If I ever had to leave waterloo, I wouldn't care how long of a drive back I'd have to use their services again.

Thank you Anna! We are starting our day off with smiles thanks to your words. It's very encouraging to hear that the values we strive for and noticed and appreciated. THANK YOU!! PS - Don't ever leave Waterloo please - we'd miss you guys

- Waterloo Automotive
5

These guys have saved me more times than I can count! They are honest (which is rare these days), hard working, efficient, and genuinely good people. If I ever had to leave waterloo, I wouldn't care how long of a drive back I'd have to use their services again.

Anna, your kind words mean the world to us! We're thrilled to hear that our service has consistently exceeded your expectations. Guest satisfaction is our top priority, and your loyalty is truly valued. If you ever need anything, please don't hesitate to reach out.

- Waterloo Automotive
5

No complaints

5

Excellent service. New to the area and this was my first car failure in over 10 years. Sean explained projected repair and timeline before car even delivered to the shop. Josh communicated multiple times regarding parts and expected completion date. Completion was on time as communicated earlier. No pressure, reasonable cost, good service and friendly honest team. .

Thank you Janet for the kind words! We are very proud of our ENTIRE team, and are happy you enjoyed your experience with us! We hope to help you again soon!

- Waterloo Automotive
5

We have been loyal customers for years. I would and do recommend Waterloo Automotive to anyone asking! Great Crew! Hank

5

I truly cannot say enough good things about the service I receive at Waterloo Automotive. They are friendly, professional, courteous and helpful. I have never had a bad experience with this business and I have been bringing my vehicles here for years. I feel lucky to have this level of service in our community and to have found that rare, hometown vibe and knowledgeable people who really listen to my concerns and answer my questions.

Thank you, Sue, for your outstanding review! We strive to provide exceptional service to every customer, and we are delighted to hear that you have consistently had a great experience with us. It is rewarding to know that our commitment to customer satisfaction is recognized and appreciated. Your kind words are truly humbling, and we look forward to serving you for many years to come!

- Waterloo Automotive
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.