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5

From the time you call the shop to make an appointment or to ask a question you are treated with respect! Top notch service and maintenance work on top of the best customer service in the business! Take your vehicle to them already!

5

Absolutely the best in Monroe County! Have been going to them for years. Honest, caring, and dog-gone-it nice as can be. My favorite mechanic always goes above and beyond to make sure my car is road worthy. This group is one-of-a-kind!

Thanks SO much, Lisa!

- Waterloo Automotive
5

Super friendly and competitive pricing. Gives out the door pricing so you DON'T end up with a bunch of add on $$$$$. Gives complete explanations and answers all questions. Repairs in a timely manner. Points out small things that need to be taken care of and things to watch out for in the not to distant future that may not need repairs right away. Very professional. Had 2 repairs done so far and will continue to go back.

5

5

5

Friendly and reliable service every time.

5

Big shout out to Josh and the gang for being so helpful when I was on vacation in Tennessee in the Smokey Mountains. He was willing to help to do what he could by phone and gave me a business I could reach out to where I was for help!! I felt more confident about making it home and felt I had support if I needed it!! You guys are the best!!!

5

Very Friendly and intelligent. Seems to genuinely care about clients. Would highly recommend.

5

Brian and Josh are always so helpful. yesterday when leaving for work, found I had a nail in my tire. Got the spare put on and went to drop my baby off and to work. on my lunch break, I called a different shop and they couldn't get me in. so I called Waterloo Automotive. they were so helpful. I explained the situation and how I wasnt comfortable to continue driving on a spare with my baby in the car. they came to my job (local), switched out my car with a loaner car, fixed it, and brought it back. they seriously made my horrible day into a great day. we are so thankful for them and will always recommend them

Thanks Jackie! We're glad things worked out. It was our pleasure.

- Waterloo Automotive
5

Brian and Josh are always so helpful. yesterday when leaving for work, found I had a nail in my tire. Got the spare put on and went to drop my baby off and to work. on my lunch break, I called a different shop and they couldn't get me in. so I called Waterloo Automotive. they were so helpful. I explained the situation and how I wasnt comfortable to continue driving on a spare with my baby in the car. they came to my job (local), switched out my car with a loaner car, fixed it, and brought it back. they seriously made my horrible day into a great day. we are so thankful for them and will always recommend them

Thanks Jackie! We're glad things worked out. It was our pleasure.

- Waterloo Automotive
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