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Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

Excellent service. New to the area and this was my first car failure in over 10 years. Sean explained projected repair and timeline before car even delivered to the shop. Josh communicated multiple times regarding parts and expected completion date. Completion was on time as communicated earlier. No pressure, reasonable cost, good service and friendly honest team. .

Thank you Janet for the kind words! We are very proud of our ENTIRE team, and are happy you enjoyed your experience with us! We hope to help you again soon!

- Waterloo Automotive
5

We have been loyal customers for years. I would and do recommend Waterloo Automotive to anyone asking! Great Crew! Hank

5

I truly cannot say enough good things about the service I receive at Waterloo Automotive. They are friendly, professional, courteous and helpful. I have never had a bad experience with this business and I have been bringing my vehicles here for years. I feel lucky to have this level of service in our community and to have found that rare, hometown vibe and knowledgeable people who really listen to my concerns and answer my questions.

Thank you, Sue, for your outstanding review! We strive to provide exceptional service to every customer, and we are delighted to hear that you have consistently had a great experience with us. It is rewarding to know that our commitment to customer satisfaction is recognized and appreciated. Your kind words are truly humbling, and we look forward to serving you for many years to come!

- Waterloo Automotive
5

We are beyond thankful for Waterloo Autobody! They did an amazing job our vehicle looked absolutely flawless when we got it back. The quality of their work and attention to detail blew us away. Wed recommend them to everyone without hesitation!

5

Waterloo Automotive has been the best auto service center in Waterloo for a long time. The service is first rate, the employees are always considerate and polite, and they are not condescending toward women. They do not attempt to up-sell for services that are not critically needed. Highly recommend.

We appreciate your generous feedback about Waterloo Automotive! It’s fantastic to hear that you’ve enjoyed our first-rate service and the respectful environment we strive to create for everyone. We believe that honesty should be part of auto care—after all, no one likes a surprise visit from the “upsell fairy.” Your recommendation means a lot to us, and we’ll keep doing our best to earn it every day. Here’s to more miles of smooth driving ahead!

- Waterloo Automotive
5

thanks for the fast and great service from the door to back home. fixed and back so oner than thought. CAN NOT ASK FOR BETTER

Rocky, thank you for your kind words! We are thrilled to hear that you had a great experience with us. Providing fast and excellent service is our top priority. Your satisfaction is our biggest reward. If you have any questions or need further assistance, please don't hesitate to reach out.

- Waterloo Automotive
5

This visit was for a routine oil change on my wife's car. We've been going to Waterloo Automotive for probably over 10 years. They give honest assessments and don't try to push any work that's not necessary. Not too often you can say this, but it's always a pleasant experience here. Keep it up guys and thanks for all the years of servicing our vehicles!!

It's great to hear that your visits have been consistently pleasant over the years. An honest assessment is like finding a rare gem in the automotive world, and we're glad to be that trustworthy place. Rest assured, we’ll keep up the good work, ensuring your cars get the care they deserve without the extra fluff. Here’s to many more years of smooth rides and great service!

- Waterloo Automotive
5

This has to be the friendliest bunch of people I've ever met in this Business. Josh is an Astounding owner and manager and from what i have seen, they all do the Very best they can to Ensure that EVERYONE they encounter walks away with a Smile! A+++ Service too. If your ever in the area and need some Auto Work, GO HERE. you wont be Disappointed. They offer a Friendly Smile and Southern hospitality that cant be beat anywhere else. your in good hands with Josh @ Waterloo!

5

The guys at Waterloo Automotive helped me figure out what to get repaired now, based on my budget, and what I could save up for down the road. They worked with me on the payment and made me feel like they appreciate me as a loyal customer. They don't charge me for work if they feel unable to do it for whatever reason

5

Brandon and the entire crew are great to work with and very knowledgeable.

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