Reviews - Page 18 - Waterloo Automotive

Jason J.

12/19/2023

They may not be super heroes, but they seem like it at times. I take all of our vehicles to Waterloo Automotive because they work on my cars in the same way that they work on their families vehicles….and that’s a win in my book every time! I appreciate their feedback and they always give me a call to discuss each vehicle before making or finishing any repair. I trust them with my vehicles and so should you!

Thank you so much for your kind words, Jason! We are passionate about providing the same high quality of service to our customers that we would for our own family vehicles. We are glad that you feel comfortable trusting us with your vehicles, and we appreciate you. We always strive to keep you informed about your vehicle and make sure that the repair is done right. We look forward to seeing you again soon!

- Waterloo Automotive

Lillies Butterfly Valley

12/13/2023

Recommend taking your vehicle needs here. They are SUPER friendly! Let you know the cost beforehand and send a very detailed report about your vehicle.

Thank you very much!! Excellent communication, fair & transparent pricing, and attention to detail are three things we always try to deliver.

- Waterloo Automotive

Kimberlee D.

12/13/2023

I have been bring my car here for more then 15 years. Wouldn’t trust anyone else to care for my car.

Thank you for being a loyal customer Kimberlee! We take pride in providing quality service to all our customers and it's great to hear that you think so highly of us. We look forward to many more years of your loyalty.

- Waterloo Automotive

Julie Davis

12/8/2023

Always friendly, helpful and professional. They also provide great details relative to repairs needed, and don't push unnecessary services.

Thank you Julie! You hit the target of what we strive for daily. It's great to know that it's noticed. Thanks for choosing to let us take care of your truck.

- Waterloo Automotive

Steve B.

12/3/2023

Waterloo Automotive has been keeping this car in great shape for many years! Thank you!!

Kimberly Pryor

12/2/2023

I had to get my brakes replaced and Waterloo Automotive was fast and fairly priced. Their communication rocked- they were very transparent about what was an immediate issue vs what I could wait to fix. The work was done in a timely manner and they were pleasant to work with!

Kimberly Rey

12/2/2023

Hi Kimberly, Thank you very much for your kind words. We're happy to hear that you noticed our attention to good communication and prioritizing what's needed. Thanks again!!

- Waterloo Automotive

Jake Brescia

11/22/2023

Great service and communication. Comprehensive reports of diagnostics, and honest recommendations based on your situation and vehicle. Highly recommend!

Phillip Souders

11/22/2023

They fit our granddaughters vehicle in over the holiday break from college. They helped us get her safely back on the road! Thanks Waterloo Automotive!!

Phillip S.

11/22/2023

Granddaughter was home for the holidays and her vehicle had some worrisome issues. Waterloo Automotive fit us into their schedule so we could get the repairs accomplished! She is now safely back on the road as she returns to college. Thanks Waterloo Automotive!!

Thank you so much for taking the time to share your experience and for trusting us with your granddaughter's vehicle. We are so glad to hear she is back safely on the road and we appreciate the opportunity to assist you.

- Waterloo Automotive

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