5

I've been bringing my vehicle to Waterloo Automotive for 15 years and have always gotten excellent service. I've recommended them to many family and friends.

Thank you Judy! We are so grateful to have had your loyalty for 15 years and appreciate that you've recommended us to your family and friends. Your satisfaction is our top priority and we strive to provide the best service possible. We look forward to seeing you again soon!

- Waterloo Automotive
5

Very pleased with our experience. We contacted them after we had a coolant leak. I didn’t know how to even get it there, they recommended a reliable towing service but also urged me to call insurance in case it was covered. We had an oil change recently as well along with some other work on a different car. The prices are always reasonable and a few months ago they went out of their way to help us find a unique part for our car. They can also provide a temporary loaner car and have been upfront every time we go to have any maintenance done. Highly recommend to anyone.

5

Waterloo Automotive has been great for taking care of my car! They explain to me what needs to be completed, and what is a priority. Everyone has been very friendly, helpful, and welcoming! Highly recommend!!

Thank you Kara. We greatly appreciate you and the time you took to leave this review!!!

- Waterloo Automotive
5

The entertainment is great!!!!!

Thanks for the positive review, Cindy! It's always great to see you and visit!!

- Waterloo Automotive
5

The staff is super friendly and helpful and the ride to and from the shop is a great service.

Thank you so much for the glowing review, Patsy! We are so pleased that our staff was friendly and helpful and that you enjoyed our ride service. We value your business and look forward to seeing you again!

- Waterloo Automotive
5

Staff was very friendly and professional. Inspection and estimates were done quickly and repairs were completed on time.

5

5

Do excellent work. Customer friendly. Always willing to accommodate me when I need them to take me back to my home when I bring my car in for service and pick me up when they are finished working on my vehicle.

5

I receive excellent service. Done in a timely manner. Explains problems very well Excellent technical service.

5

We have been using Waterloo Automotive for years. They go above and beyond in customer service and knowledge of vehicles. They have a really great team of employees too. Candace and Brandon are always there to help you with questions and details. They both are very educated in the field. Josh the owner is an awesome guy. His shop is a reflection of his personality and knowledge. Josh is involved in every vehicle that comes through. He knows his customers by name and can tell you what kind of car you drive. The mechanics are top notch. You get your vehicle back fixed and A-1 shape. Thank you Waterloo Automotive for your hard work and hospitality.

Thank you so much for your glowing review, Nancy! We are humbled and appreciative to have your business for so many years. Our team takes great pride in providing our customers with an excellent level of customer service and knowledge of vehicles. We are glad to hear that you appreciate the hard work of our mechanics and the hospitality of everyone. We truly appreciate your kind words and look forward to continuing to provide you with the best service possible.

- Waterloo Automotive
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.