Waterloo Automotive

Once again Waterloo Automotive came thru. I had a very annoying sound coming from under my truck for a couple weeks that kept getting more often but not constant. Not knowing if it could be a serious issue I went to where I knew I could get help. After a ride along with Candace it revealed itself and witnessed. Long story short it was identified after an inspection and repaired. Thanks to Candace and the service techs diligence my truck is a lot less noisy.

We brought one of our vehicles to Waterloo Automotive about 10 years ago and had a good experience so we began bring our other vehicle there as well. Our family now has 4 vehicles and we bring them all there. In addition to being honest, professional, and friendly, they explain things clearly, get the work done in the time they estimate (or sooner), and don't do work if it doesn't need to be done. When we had our truck in yesterday for an oil change, they noticed that the nuts on the hood scoop were loose and retorqued them - just one example of how they go above and beyond.

This was the first time using Waterloo automotive, and I have to say they are by far the friendliest staff I have ever dealt with, and they were able to get my truck looked at in a quick manner. They exceeded my expectations when they sent me pictures and info on diagnostics and everything they suggest needed to be done. I will never hesitate to use them again, and I will certainly recommend Waterloo automotive to anyone looking for great local service

Always happy with the work completed at Waterloo Automotive!

excellent service, checked history of previous service, to assess needs

Great shop with a knowledgeable staff.

We have used Waterloo Automotive every time an issue has come up with one of our vehicles. They are always very quick to get us in, complete the repair either by the time estimated or before, and I am confident I am always getting the best value. I called them when I took my vehicle in for a recall at the dealership to get their opinion on some 'recommended repairs' and they were honest about the necessity of the repair and gave me a quote for the same work (and saved me money!). Most recently I had an issue come up with my Explorer, they had it fixed and back to me quickly and saved me money because they kept investigating the issue and didn't settle on the first apparent problem. We will continue to take our vehicles to Waterloo Automotive for all of our repair needs, and recommend them to anyone looking for honesty and good workmanship.

Waterloo Automotive does the best job every time we need something done to one of our cars!!! Always leave happy and with a wonderfully running vehicle!!!! Thank You So Very Much Waterloo Automotive!!!!!