Waterloo Automotive

Knowledgeable. Experienced. Courteous. Friendly. Fair priced. Spotless. Efficient. These folks, from the front desk to management to mechanics and technicians, are an excellent team providing top-rated work and products. Their communication skills match their expertise in automotive repairs and service. We're new to Waterloo and family recommended Waterloo Automotive. So glad they did after first, second and third visits for two vehicles.

Always friendly and courteous service. Take care of the smallest requests.

Great people and great service

Educated. Experienced. Top quality. Hands down best customer service that I have ever experienced as a consumer. Recommend 10/10.

Most recently Waterloo Automotive replaced the back brakes on our 2017 Explorer. We have used them for previous maintenance needs and have always been met with professional, honest, and timely repairs. Josh and Brian always make sure that we are satisfied with the work that has been done. It is good to know that we have such a good repair shop right down the road for any “weird noises” that pop up!

Very professional, polite, knowledgeable, on time, fairly priced, they stand behind their work and don't forget FREE coffee. Great job guys as always. 👍👍

This is a great shop. The advisors are very friendly and knowledgeable, the work is professionally done and finished when promised, and the prices are fair. I don't give many testimonials, but these people deserve it.

We have trusted Waterloo Automotive with our car maintenance/repair needs for years. Brian, Josh, and the entire staff/service department are professional, friendly, and patient. They very willingly and thoroughly explain what services are being performed or need to be performed on our vehicles. It is a good feeling to know that if I ever I have any kind of question or concern that they are there to be of assistance.

Honest and do the work correct, very friendly