Waterloo Automotive

Professional and prompt. Fair price for our repairs and we feel satisfied all around. We brought in an suv for a pre purchase inspection and they found some minor issues we needed to address. We then brought in our sedan for the check engine light and some other issues and they clearly and professionally communications in writing and by a phone call about what our options were and what would work best for our family situation. Would recommend them highly. It was worth the bit of a drive to see them. At the time we posted this they had a ‘loaner’ car if we needed it while they were repairing our vehicle. I found them very easy to do business with in general

Customer service was amazing. They were very friendly and listened to my concerns. They also do their repairs very timely.

In all sincerity and not in jest, Brian and his team are simply the best! I can't say enough about Waterloo Automotive, I wont take my car to anyone else but them, I trust them completely................Thanks Guys!

On December 29th, I literally crept into Waterloo Automotive--my car simply quit, with multiple check engine lights. I knew if I could get the 10 blocks to them--everything would be all right. Even though I was an unexpected customer that afternoon, I warmly greeted when they checked me in. Quick diagnosis was made, and with the determination that my car was unsafe to drive away, was given a courtesy ride back home (8+ miles out in the country). Best of all--had my wheels back within 48 hours. Great customer service, all the way around!

I think Josh is a great person a people type person. He understands car value. He is the first person in my 70 years that levels with me and tells me exactly what is wrong with my automobile. I like his honesty and d evotion to his profession and that is why I will always bring my car to Waterloo Automotive. Thanks Josh

Simply the best car service around. The staff is incredible from top to bottom. They really do care about you and your vehicle. Small town charm, quick service, honest assesments. I would recommend them to anyone, and have to many friends and family already.

The most genuine people, the best customer service you could ask for. It’s always a pleasant experience. I have to really trust and like a company to recommend them.. and I would 10/10 recommend Waterloo Automotive to anyone.