Waterloo Automotive

Zach was the technician that worked on my vehicle and it hasnt rode this good in a long time and Brian kept me informed the whole time on what was going on.

Had some work done on my Nissan Xterra, nothing major just had a hitch installed. The great thing about it is I could leave the truck there for the day and got a lift home saving me the hassle of getting someone to pick me up then return to retrieve when finished. I really appreciate that kind of attention to the details.

Very open and friendly staff.

You won't find more professional, personal, friendly treatment anywhere else. They always do an expert job. When they say they stand behind their work, you can believe it because they always have for me. Once, a part they installed failed and they had to do the whole repair job again. The part was very hard to access and they had to disassemble and reassemble the whole intake system on the car to replace it. They had to replace gaskets and seals, etc. a second time. It cost me nothing. They stand behind their work and then parts they install. They are excellent at contacting you and updating you on progress on your car or notifying you of unforeseen things they find while working on your vehicle.

If you're not going to Brian and Josh for your car needs you should.....I retired from the automotive repair business (5 locations in St.Louis) after 45 years....this is where i get my families cars serviced.....friendly, compassionate, and fair PLUS great work......this is how automotive service should be done. Do yourself a favor and come to Waterloo Automotive and talk to either Brian or Josh....you won't be disappointed.

Waterloo Automotive always delivers reliable service at a fair price. Brian and all of the staff explain everything in detail and only recommend necessary services.

Wife's car due for 100K service, and was recommended by a neighbor. As I told Brian a few days after we got the car back, that I truly believe they mean it when they say they appreciate getting the opportunity to earn my business. Angie, Josh and Brian are very courteous and professional in all of the aspects of the work that was to be done. Had some options on a few things to have done, but there was no pressure for them to do it , and did some minor things myself. For a first time service visit , I will say that this won't be the last time I use Waterloo Automotive. Thanks to all !!!

I appreciate Waterloo Automotive's excellent care of my vehicle. I also appreciate that they explain in layman's terms what is going on with my vehicle and what repairs, if any, need to be taken care of at the present time. If something is not a pressing issue they will explain the reason. Thank to all the staff at Waterloo Automotive.

Brian and Josh and TEAM completely explained what the diagnosis was and what needed to happen for fix. Thank you ALL!!

Simply said they just do the job right!