Waterloo Automotive

I decided to take a weekend trip and realized i was due for an oil change. My usual place was booked and after calling around i foun Waterloo Automotive. I called and to my suprise they got me in right away! My car came back great and their system to show you what they did is super cool. You get records and great service. The people there are super nice and i enjoyed my pickup and drop off experience.

Was able to get our vehicle in quickly and was given a professional printout of a vehicle checklist. Never had this given like this before

What a great bunch of people! Very knowledgeable, friendly, and transparent throughout the entire process of diagnosing and repairing my vehicle. Fair pricing and a speedy turnaround too. I'd absolutely recommend them for any car work!

Everyone I was in contact with the two days they took care of both my family vehicles was perfect. Very professional kind and courteous with our needs! Work was done very quickly and full inspection of each vehicle was spot on.

I found that the staff was very professional

Thanks for going beyond in customer service, honesty, and fairness. I'll be back.

Josh and Candace are true professionals. They are very good at explaining the tech notes and at answering any questions I had. I never felt rushed. In fact, I was always impressed with how much attention I was given. Waterloo Automotive was interested in doing what was best for me and my car which is why I will continue to bring my cars back when needed.

Great communications, great service! I drop of my keys and I know without a doubt my car is in good hands and done right!..Wonderful doing business!

Great service! My truck battery died and they had it replaced and ready to go the same day.

I needed new tires and new front brakes for my truck before traveling to Kentucky to help my parents move. As usual I waited until the last minute but Brian found a way to get me in before I had to leave. Although a loaner vehicle was not available a very friendly young lady gave me a ride home after I dropped my vehicle off and a nice young man came and picked me up when my vehicle was complete. A++ service! BTW, I am extremely pleased with the new tires Brian recommended. Them and the new brakes made a huge difference for the job which required hauling a heavy trailer. Thanks again for the great service and I appreciate being treated like family every time I stop in!