Waterloo Automotive

Best around! Always pleasant and professional! Our car care place to go!

Very friendly and understanding. They get to your vehicle when scheduled. Great interaction on what needs done. Skillful mechanic worked until he found the problem and advised honestly what was best for us., not what would give them more money. Love the detailed diagnostic printouts!

Excellent customer service and helpful and knowledgeable employees. Everyone was very nice and polite and respectful! Would highly recommend

I had Brian and his team repair my rear drum brakes which had come apart. They also found my wheel cylinders were leaking once they took it apart. New wheel cylinders, hardware, and shoes in addition to bleeding and adjusting and the brakes are like new!!

Brian and his team are awesome. Can help you get many more dependable miles out of your car!

Our vehicle needed more extensive care than we'd expected. The mechanics thoroughly inspected the vehicle, and when I called, Josh gave a thorough explanation of the inspections as well as advice on triaging the work required. We appreciate the attention we were given, the practical advice, and the work itself, which was completed in a reasonable amount of time.

Very professional business. Great mechanics. They communicate effectively about the repairs. They are genuinely concerned about you as a customer and are honest

The employees are always concerned to solve your problem and get the job done,

Everything about my experience at Waterloo Automotive was great from the service to the coffee. A special thanks to Josh. He not only helped me find tires that were a good price, but he was also kind in talking to me about the city of Waterloo. Being new here, it was nice to feel welcome. We will be back!

Took vehicle in for new tires. I haven't driven it a lot yet, but I already can tell the tires are very quiet (more so than than the original tires), and they are very smooth. Thanks Brian, for the recommendation. And as usual, the work was done very quickly. Appreciate it.