Waterloo Automotive

Everyone at Waterloo Automotive is so helpful always. Even delivering difficult news about repair costs, the kindness and professionalism is evident. I wouldn’t take my current car or any I might own in the future to anyone else...I totally trust them to do the very best job possible. Kudos to Brian, Josh and Angie, as well as their excellent mechanics!

This is one of the few places in town that I trust and recommend to friends and relatives. They are friendly and pleasant to do business with.

This place is the best. I never feel like they are suggesting things to be fixed that don’t need to be. They even let me park my car there on weekends to try and sell it. Nothing but great experiences here.

Josh and Brian have always taken good care of our family's vehicles. Recently when my husband dropped off my car for an oil change, he mentioned a rattle that was coming from the dash area every time I made a left turn. Instead of charging us for locating and fixing the issue, they simply pointed out what was causing the issue when my husband picked up the car and let him know it was just a $ 4 bolt replacement. By knowing their customers and what they can take care of themselves, they saved us money and keep us coming back. Thanks!

Highly recommend. Best customer service of anywhere around. Keep up the great work!

We have done business with Waterloo automotive for several years, finding the service excellent and truth full. Management is really more concerned about my car and how it drives than I am.

We have been coming here for several years with 5 different vehicles. Always feel confident with the service. Would highly recommend Waterloo Automotive from oil changes to major repair. They stand by their service!

Brian and his team are top notch! Very honest and trustworthy. They always do a great job and fully explain everything in detail in a way for you to understand and not confuse you.

We have been using Waterloo Automotive for years. They are professional , personable and we trust them. I would highly recommend them to anyone.

Waterloo Automotive's service was so good that after having my wife's Pacifica serviced I decided to have my new 2020 Ford Explorer service for the first time there. The software they have invested in has made it easy to keep track of the vehicles even after you have left. Yourself and Waterloo Automotive have the vehicle records keep digitally so you can pull up to see what was recommended last time for future service work. Hands down beats what a dealership has for available records. I highly recommend them for any current or future vehicle service.