Waterloo Automotive

I never have to worry about having my vehicle serviced at waterloo automotive, because I know the repairs are done right the first time, I trust Brian and his team 100%. It's always a pleasure doing business with them.

We have been loyal customers of Waterloo Automotive for four years now. The value we see, and what keeps us coming back, is Brian & Josh’s willingness to stand behind their work with straight forward talk and mutual respect. They have always given us an honest assessment along with practical, unbiased, advice as to the best path forward. We really appreciate the fact that they cultivate a culture of ethical business practices and customer service. They are not only automotive professionals, but neighbors and friends. This is what keeps us coming back. They’ve earned our trust. The Smith Family.

The staff did a great job of breaking down a complicated issue with our SUV. They always provided a current status and thorough explanation of the repair options and a review of their analysis. The job was completed in an efficient manner given the circumstances of the problem.

Our truck repair was made quickly & efficiently! Thanks, Brian & Josh!

Our truck repair was made quickly & efficiently! Thanks, Brian & Josh!

The staff at Waterloo automotive will work with you to get your needs taken care of. When we needed new tires, they realistically laid out the various options so we could make the best decision. As always, their work was reasonable, on-time, and done right. Their honesty and quality of work have made them our first choice for any automotive needs.

Everyone at Waterloo Automotive is so helpful always. Even delivering difficult news about repair costs, the kindness and professionalism is evident. I wouldn’t take my current car or any I might own in the future to anyone else...I totally trust them to do the very best job possible. Kudos to Brian, Josh and Angie, as well as their excellent mechanics!

This is one of the few places in town that I trust and recommend to friends and relatives. They are friendly and pleasant to do business with.

This place is the best. I never feel like they are suggesting things to be fixed that don’t need to be. They even let me park my car there on weekends to try and sell it. Nothing but great experiences here.

Josh and Brian have always taken good care of our family's vehicles. Recently when my husband dropped off my car for an oil change, he mentioned a rattle that was coming from the dash area every time I made a left turn. Instead of charging us for locating and fixing the issue, they simply pointed out what was causing the issue when my husband picked up the car and let him know it was just a $ 4 bolt replacement. By knowing their customers and what they can take care of themselves, they saved us money and keep us coming back. Thanks!